FAQ
Good questions.
How far ahead should I book?
As early as you can, especially for airport runs and weekends. If your trip is soon, try the booking form: it shows what's available.
What if my flight is early or late?
We track your flight and adjust. Your pickup follows the actual landing time, with a free grace period built in.
What's your cancellation policy?
Cancel free until 24 hours before pickup. Within 24 hours the charge is 50% of the fare, and a no-show is charged in full.
When am I charged?
In full when you book. You pay by card, Apple Pay or Google Pay, and if the ride changes on the day, any extra is itemized on your receipt.
Can I book for someone else?
Yes. Add the passenger's name and phone number, and your chauffeur will contact them directly.
Do you have child seats?
Yes. Add one when you book so it's fitted before we arrive.
Do you go beyond Tampa Bay?
Yes. City-to-city trips to places like Orlando and Sarasota are available on request, and so are cruise port transfers.